by kate.oxton@silverbear.co.uk
28. April 2011 17:39

In the first part of the blog we established that more and more organisations are singing to the same tune, be more efficient with a reduced budget! For organisations that run events this might seem like an impossible ask, however through the implementation of the right event software solution you can start to see your event ROI rising and rising.
In the first part of the blog we covered how the implementation of an online event software solution that included a comprehensive self service portal can have massive efficiency savings for local authorities, in the second part of the blog we will be looking at how an online self service portal can provide efficiency savings and doing more with less from a commercial perspective.
So as an organisation how do you know if your event is efficient? What are the metrics you use to measure whether it has been a success or not? There is no point organising and running an event if you don't know whether it has been a success or not, are you looking to improve efficiency, create more revenue back to your business or to maintain your customers? All of these metrics can be done with face to face marketing which is seen as an extremely effective and also one of the simplest methods to determine whether your event has been a success, it can be also be simplified if you implement and utilise the relevant tools, such as an event software solution with a fully functioning self service portal.
Having the ability to measure cost per delegate and overall event profitability and then enabling you to present exact projected sales forecast to your organisation is fundamental. Event software solutions let you to do this and will query your event data making the measurement and reporting process much easier, more cost efficient and less time consuming.
For the commercial event organisation, making use of an online self service portal has a number of transparent efficiency benefits, from clean and up to date data through to improved delegate management. A self service event booking portal will allow the delegate to book online - from the point of booking, to payment, to registering on the day; ensuring the delegates’ journey is quick, painless and error free. Events that are not successful are events that have not been organised efficiently and this will leave the delegates with an unsatisfying experience, resulting in lowered delegate attendance for future events.
If you would like more information on evocos' self service booking portal then please contact the evocos event software team and request a demonstration of our solution.
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